Checkout is not active yet. No membership payments are being collected while Razorpay onboarding and security verification remain incomplete.
What customers purchase
All 500 released online utilities are free to use. A paid membership only removes advertising for the purchased period. Plans are prepaid for one month or 12 months, and do not automatically renew. No shipping or physical delivery occurs.
Seven-day refund window
If a membership is purchased after checkout is activated, customers may request a full refund within 7 calendar days of the successful payment, including if they change their mind. A refund is also available for a verified duplicate charge, incorrect charge, failure to activate access, or a material service problem that we cannot resolve. Applicable consumer rights are not limited by this policy.
After the first seven days
Change-of-mind refunds are ordinarily unavailable after the 7-day period because the digital service has been made available. We will still review duplicate or unauthorized charges, non-delivery, serious defects, and any refund required under applicable law. If appropriate, we may offer a full or proportionate refund based on the circumstances.
How to request a refund
Use our Contact form, choose a payment or membership subject, and supply the email used for the membership, payment or order reference, date and amount, and a brief reason. Do not submit card numbers, PINs, OTPs, bank credentials or passwords. We may ask for information needed to verify the payer and avoid fraudulent requests.
Decision and processing timelines
We aim to review complete requests within 5 business days. Once approved, the refund is initiated to the original payment method within 5 business days. After initiation, the payment provider and the customer's bank or card issuer determine when the funds appear; this commonly takes another 5–10 business days and can vary by payment method.
Cancellation and membership access
There is no recurring subscription to cancel. To stop using the service, simply let the prepaid term end; no future charge is scheduled. Once a full refund is completed, the corresponding paid ad-free access may be revoked. If a payment failed, was reversed or charged back, access will not be granted or may be removed after verification.
Voluntary support contributions
Optional one-time support contributions, if later activated through Razorpay, are distinct from membership purchases. We will refund duplicate, unauthorized or erroneous charges and any amounts required by law. Other refund requests will be reviewed individually. Support contributions do not grant membership privileges.
Need assistance?
Contact CraftAI using the support form. See the Terms of Use and Digital delivery policy for related conditions.